Upskilling is a broader workplace trend that had started even before the Pandemic. With the rapid growth of technologies and the consequential growth of various industries, qualified workers become scarce in supply. Due to this, companies train their current employees and help them develop skills that are required to meet the evolution of their jobs. This aids employees to get an earlier promotion to jobs that require more skills. In February 2020, the World Economic Forum predicted that 54% of all employees would require upskilling by 2022. In the past, acquiring a new talent sufficed for companies to fill a skill gap. However, that is hardly feasible today due to the lack of skills in the market, according to Jason Oliver (VP, AT&T Operations in Dallas). AT&T employs around 250,000 workers and spends more than $200 million a year on employee training. Moreover, the expenses for recruitments are enormous compared to upskilling, according to Carrie Duarte from PwC, who has decided to re-train all of their 50,000 employees in the US.