Employee experience, simply put, is creating an environment where employees want and not need to work. It encapsulates what people encounter and observe over the period of time they work in the organization.
With the ongoing pandemic, there has not been a better time in history for organizations to focus on the employee experience they are providing. If you are business leader or a C-suite Management professional, this is the question to ask yourself – “Have you treated your employees the same at times of crisis and at times when they are doing great?” According to Jacob Morgan, best-selling author & Keynote Speaker, there are 3 environments that define employee experience – Culture, Technology, andPhysical Space. They are what he says makes the Employee Experience Equation. We will look at them one-by-one.